Privacy Policy

Effective Date: 01 January 2025

Sparqly (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use the Sparqly mobile application and website.

1. Information We Collect

  • Name, mobile number, and email address
  • Delivery address and order details
  • Payment information (processed securely via third-party gateways)
  • Device and app usage information

2. How We Use Your Information

  • To process and deliver orders
  • To provide customer support
  • To send order updates and notifications
  • To improve app performance and user experience

3. Payments

All payments are handled by secure third-party payment providers. Sparqly does not store your card or UPI details.

4. Sharing of Information

We do not sell or rent your personal data. Information is shared only with delivery partners, payment providers, or legal authorities when required.

5. Data Security

We use industry-standard security measures to protect your data. However, no digital platform is completely secure.

6. Your Rights

  • Update or correct your information
  • Disable promotional notifications
  • Request account deletion via support

7. Children’s Privacy

Sparqly services are not intended for users under 18 years of age.

8. Location Data

Our app may collect and use your location information to provide services such as delivery, address selection, and location-based features. Location data is used only to improve service accuracy and is not shared with unauthorized third parties.

9. Photos / Media Access

Our app allows users to upload images for profile customization or to share content within the app. Access to photos or media files is strictly user-initiated and occurs only when you choose to select or upload an image.

The app does not access photos or media files in the background and does not collect media without your explicit action or permission.

10. Files & Documents Access

Users may upload documents such as PDFs or other supported file formats for communication or content sharing within the app. Access to files is strictly user-initiated and occurs only when the user selects a file to upload.

The app uses this access solely for the intended purpose of sharing and does not access, read, or store files without the user’s explicit action or permission.

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be reflected on this page.

12. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: sparqly@gmail.com
Website: www.sparqly.in